Shipping & Returns

Shipping Information

• Some items may be temporarily out of stock, which could cause slight delays.
• Business days do not include weekends or holidays.

Easy Returns & Exchanges

You may return an item for any of the following reasons:

• You received a defective item.
• The item initially worked but has since stopped functioning.
• The product was damaged in transit.
• You are not satisfied with the item or it was not what you expected.

Return Window

• You have 30 days from the date you receive your item to request a return — for any reason.

Warranty Claims

• We process manufacturer warranty claims on your behalf. Please contact us before returning any item under warranty.

Return Shipping Costs

• The buyer is responsible for return shipping costs unless the item is defective or damaged in transit.

How Refunds Are Issued

• If the item is new, unopened, and in original packaging, a refund is issued to your original payment method (credit card or PayPal).
• If the item has been used or is not in resellable condition (e.g. due to sanitary concerns), store credit is issued.
• Initial shipping charges paid by the customer are refundable up to the value of standard shipping.

What to Include in Your Return

Please include a note inside your return package with:

• Your full name, address, and phone number
• Your order number
• Reason for return