Effective Date: March 25, 2025
JRL USA (“JRL,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy (“Policy”) outlines how we collect, use, share, and protect your personal information when you visit our websites (www.jrlusa.com), use our services, or otherwise interact with us. By using our Site, you agree to the collection and use of information in accordance with this Policy.
WE MAY MODIFY THIS POLICY AT ANY TIME. ALL CHANGES WILL BE EFFECTIVE IMMEDIATELY UPON POSTING TO THE SITE. MATERIAL CHANGES WILL BE COMMUNICATED PROMINENTLY ON THE SITE.
1. What is Personal Information?
Personal Information means information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This includes but is not limited to your name, email address, phone number, payment details, IP address, and interactions with our website.
2. Categories of Personal Information We Collect
We collect the following categories of Personal Information through your interaction with our Site:
- Identifiers: Name, address, email, phone number, IP address, account credentials
- Commercial Information: Purchase history, product preferences, billing/shipping data
- Internet Activity: Browsing history, search activity, website interactions, device/browser data
- Geolocation Data: General location based on IP address
- Audio/Visual: Call recordings, support chats
- Employment/Education Info: If you apply for a job with us
3. How We Collect Personal Information
We collect information through:
- Direct user input (e.g., orders, contact forms, account sign-ups)
- Automated tracking technologies (e.g., cookies, beacons, web logs)
- Third-party services such as analytics and marketing platforms
4. How We Use Personal Information
We use Personal Information to:
- Fulfill orders and provide customer support
- Communicate with you about your account or transactions
- Improve and personalize the Site and services
- Perform analytics and monitor Site performance
- Conduct marketing and promotional activities (with consent)
- Enforce legal terms and comply with legal obligations
5. Sharing Personal Information
We may share your information with the following categories of third parties:
- Service Providers: Payment processors, order fulfillment, marketing agencies, IT vendors
- Analytics Providers: Platforms that help us understand how users interact with the Site
- Legal Authorities: When required by law, subpoena, or to protect our rights
- Business Transfers: If we undergo a merger, acquisition, or asset sale
- With Your Consent: For specific purposes you authorize
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Track user behavior and Site performance
- Personalize content and advertising
- Maintain secure sessions and preferences
You can manage cookie preferences in your browser settings. Disabling cookies may limit some Site functionality.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccuracies in your data
- Delete your data
- Opt out of marketing emails or targeted advertising
You can exercise your rights by contacting us at info@jrlusa.com.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure. Sensitive data is encrypted in transit using SSL technology.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information.
10. International Users
Our Site is intended for users located in the United States. If you are accessing the Site from outside the U.S., you consent to the transfer of your data to the U.S. and to its processing in accordance with this Policy.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes indicates your agreement to the updated policy.
12. Contact Us
If you have questions or concerns regarding this Privacy Policy, you can contact us at:
JRL USA
Email: info@jrlusa.com
Phone: (954) 228-6666
Website: www.jrlusa.com